This Privacy Notice explains which types of your personal data we collect by using Manuel Caffé website, and how we handle the data.
WHO THE DATA OWNER IS
The data controller is Hay Hampers Ltd, who is also referred in this policy as “we” or “us”.
WHAT DATA WE COLLECT
We collect notes from all our conversations with you, details of any complaints or comments you make, web pages you visit and how and when you contact us, in order to provide you a better quality tailored service.
HOW WE COLLECT YOUR DATA
– When you contact us
– When you use social media to communicate with us
Indirectly (using third party service, see below):
– When you browse our website
WHERE YOUR DATA IS STORED
The data we collect is stored in our system. You can ask us at any time to delete it, writing us at email@example.com. We will promptly delete it.
HOW LONG WE STORE YOUR DATA
Data will be stored for as long as is necessary for the purpose for which it was collected.
THIRD PARTY SERVICES
We use a third party service (Google Analytics) to improve the customer experience. This is intended to help us understand website traffic and usage; data is stored on Google servers in the United States and are not shared with anyone else but Hay Hampers Ltd.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
To improve your experience on our website we also need to collect your cookies. A cookie is a piece of information shared between a website and your computer’s hard drive. This is so that the website can remember who you are in future browsing.
– To compile anonymous aggregated statistics that allow us to understand how users use our website. This helps us improve the background of our website.
Two types of cookies may be used on our website. The first are session cookies, which remain in the cookies file of your browser until you leave our site. The second are persistent cookies which remain in the cookie file of your browser for the life of the specific cookie. Most of our web pages also contain electronic images known as Web beacons that allow us to count users who have visited these pages. This helps us to formulate the offerings that we make on our site. Web beacons collect a cookie number, time and date of a page view, and a description of the page from which the web beacon originates.
A popup will appear the first time you visit our website, asking you for permission to collect your cookies. Once approved, we consider you allow us using you cookies till further request.
In some situations, we can use your data to reach our legitimate goals in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests, like sending you personalised offers following your purchase, and using your address details to send you promotional material that might interest you.
We may need to collect and process your data if required by the law.
QUESTIONS AND FURTHER UPDATES ON THIS NOTICE
If you have any question regarding this notice you can email us at: firstname.lastname@example.org
Please note Hay Hampers Ltd may change this policy from time to time by updating this page.
You should check this page from time to time to ensure that you are happy with any change we may apply.
Last updated on 17/05/2018.